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Inserat gefunden bei de.gigajob.com

24h Customer Service Representative (m/f) DACH Market automotive industry Maastricht Netherlands

Jobbeschreibung:Our client is a well-known international car manufacturer and it’s customer service center is the central point of contact in Europe, caring for the needs of current and prospective customers. Our client is currently seeking to hire a Customer Service Representative (m/f) in Maastricht!The function:The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers.The philosophy is to ensure the customer is mobile again as quickly as possible.• Higher vocational education• (Near-) native German speaker, fluency in English• Good written and verbal skills• Advanced negotiation skills• Computer literacy• Very good knowledge of German, Austrian, Swiss geography and culture• Experience in customer care• Good understanding of customer satisfaction• Team player• Open-minded to a diversity of cultures• Ability to prioritize, Jobbeschreibung:Our client is a well-known international car manufacturer and it’s customer service center is the central point of contact in Europe, caring for the needs of current and prospective customers. Our client is currently seeking to hire a Customer Service Representative (m/f) in Maastricht!The function:The Service24h department is available 365 days per year, 7 days a week and 24 hours a day for customers in need of roadside assistance. Employees answer inbound customer requests for roadside assistance in the customer’s native language and offer help on the phone or coordinate assistance through our client’s authorized service providers.The philosophy is to ensure the customer is mobile again as quickly as possible.•	Higher vocational education•	(Near-) native German speaker, fluency in English•	Good written and verbal skills•	Advanced negotiation skills•	Computer literacy•	Very good knowledge of German, Austrian, Swiss geography and culture•	Experience in customer care•	Good understanding of customer satisfaction•	Team player•	Open-minded to a diversity of cultures•	Ability to prioritize,
Ort: -

Datum: 19.08.17 00:00
Inseratnummer: 1705997813



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